Refund Policy

Last Updated: August 2026

House of Pinash follows a made-to-order business model.

As a result, we generally do not provide refunds for returned or exchanged products where the request is based on a change of mind, personal preference, incorrect selection or other reasons unrelated to an approved product issue.

Damaged Products

For products received damaged, our standard remedy is replacement, subject to verification and approval under our Returns & Replacement Policy.

House of Pinash does not ordinarily provide refunds instead of a replacement for an approved damaged-product claim where a replacement can reasonably be provided.

If a replacement cannot reasonably be provided in a particular case, House of Pinash may determine an appropriate alternative remedy in accordance with applicable law.

Cancellation Within 24 Hours

Where a cancellation request is accepted within the applicable 24-hour cancellation period, any eligible refund will be processed through the applicable payment method/payment gateway, subject to applicable processing timelines and law.

Refund Processing

Where a refund is approved, the processing timeline may depend on the payment gateway, bank or financial institution involved.

Contact

Email: houseofpinash@gmail.com
Phone / WhatsApp: +91 91270 30303